Training

Training programme

Our courses can provide the skills you need to engage with confidence and will improve the quality of engagement your organisation delivers. We offer a range of training to develop skills in public engagement through our set programme of short training courses on methods and skills, from consulting with citizens to participatory evaluation.

Click here to view the courses for September 2011- March 2012

Bespoke in-house training

We provide bespoke training and consultancy offering a flexible approach to meet your organisational and individual needs. Our training courses are suitable for people working in public service organisations who want to design, develop and deliver citizen engagement and public participation.

Our courses can be delivered to any number of participants in a location that works for you. A typical course usually runs with 6-15 participants, and the more people you can get to attend brings down the cost per head. What about inviting partners and other organisations to get involved too, build partnership relationships and make it cheaper for everyone?

As a guide, we charge for trainer's fees plus travel costs, production of handouts and materials. Your organisation will need to provide the venue and refreshments, if applicable. The training can be delivered at your venue using your organisation’s facilities, or we can help you to find a suitable venue. Please contact us for an informal discussion of your training needs on participationcymru@wcva.org.uk or 029 2043 1725.

A selection of courses are below, we can pick and mix to develop something which meets all of your needs (click to view course description).

Advanced facilitation
Audio editing
Confidence at public events
Difficult conversations
E-participation and new social media
Effective facilitation skills
Effective partnership working
Engaging with seldom heard citizens and communities
Evaluating and monitoring outcomes
Graphic facilitation
Group Facilitation Methods (ICA)
Independent Living in Practice - How to make a real difference (Stage 1)
Introduction to facilitation
Introduction to storytelling in organisations
Introduction to time banking
Making the best use of data from participative events and consultations
Methods for involving young people
Note-taking
Participatory budgeting
Practical participatory tools for public engagement - NEW
Public engagement for the public sector
Public engagement: theory and practice
Running participative focus groups
Staff engagement - NEW
Strategic planning for public engagement - NEW
World Café
Writing effective surveys

We can also run courses on Citizens juries; Community appraisals; Effective consultations; Effective questionnaires; Future Search; Open Space Technology; Parish maps; Participatory project planning using Open Space; Village design statements; and Visioning. Please contact us for further information.