Confidence at public events

Tuesday 19th February 2013 – YMCA, Barry

Cost: A £125 B £155 C £185

Trainer: Sarah Jones
Duration: 1 day
Format: Training course

Aim:
For participants to engage more effectively and confidently with communities through public meetings/events

Content:
Representing your organisation at a public event is a responsibility which is daunting for the most experienced people. This course focuses on presentation skills and dealing with difficult situations and behaviours. Participants will learn how to prepare for a public event, how to give an effective presentation, conveying the information the audience wants to know using appropriate communication styles, and explores techniques for dealing with challenging issues and situations.

Learning outcomes:
By attending this course you will be able to …

  • Be better prepared for holding public events
  • Use your own style of presenting with confidence
  • Design and deliver powerful presentations
  • Be more confident in dealing with people at a public event
  • Deal more effectively with challenging situations
  • Demonstrate techniques for dealing with challenging behaviour

Who is this course for?
This course is aimed at individuals or organisations that need to represent their organisation at public meetings with citizens and communities.

'Well put together and delivered; very enjoyable learning environment and a good mix of participants'

'Excellent course tutor, very engaging'