Public engagement: theory and practice

Tuesday 5th, Wednesday 6th February and Tuesday 26th March 2013 – Forge Fach, Swansea

Trainer: Mandy Williams and Alain Thomas
Duration: 3 days
Format: Training course

Cost: A £375 B £435 C £495

Aim:
Provide greater awareness and understanding of participative engagement

Content:
This comprehensive, three-day accredited course aims to provide a greater awareness and understanding of participative engagement. Participants will gain a range of skills as well as build confidence in engaging with citizens and the community. Day one will focus on preparing for engagement, the rationale, who to engage with and achieving validity in consultation. The group will begin to look at facilitation skills. Day two will look at tools for engagement, an overview of consultation processes, and new options using participatory techniques. Participants will learn a range of tools and have the opportunity to put some methods into practice. On day 3, each participant will demonstrate a participatory method as part of their assessment. The rest of the day will focus on evaluating the results and using data from engagement activities. Following the training, participants will be required to submit a piece of work for assessment.

Learning outcomes:
By attending this course you will be able to …

• Understand the purpose of engagement
• Identify stakeholders
• Apply a range of tools for engagement
• Understand effective methods for communication throughout the engagement process
• Facilitate participative activities ]
• Evaluate the results of engagement

Who is this course for?
Frontline staff and managers seeking comprehensive, accredited training in community and citizen engagement

‘Very enjoyable, relevant course, took a lot out of it, will be using it a lot in present job. Found time went very quickly, course delivered in very timely manner. Easy to follow & understand’